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5398157

9781591585329

Evaluation and Measurement of Library Services

Evaluation and Measurement of Library Services
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Product details

  • ISBN-13: 9781591585329
  • ISBN: 1591585325
  • Publication Date: 2007
  • Publisher: Libraries Unltd Inc

AUTHOR

Matthews, Joseph R.

SUMMARY

Matthews outlines and argues for a broader and more robust adoption of evaluation techniques in order to help library managers combine traditional internal measurements with more customer-centric measurements to form a truer picture of a library's value for its stakeholders and patrons.Matthews, Joseph R. is the author of 'Evaluation and Measurement of Library Services ', published 2007 under ISBN 9781591585329 and ISBN 1591585325.

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