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9781285063584

A Guide to Customer Service Skills for the Service Desk Professional

A Guide to Customer Service Skills for the Service Desk Professional
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  • ISBN-13: 9781285063584
  • ISBN: 1285063589
  • Edition: 4
  • Publication Date: 2014
  • Publisher: Cengage Learning

AUTHOR

Donna Knapp

SUMMARY

Donna Knapp is the author of 'A Guide to Customer Service Skills for the Service Desk Professional', published 2014 under ISBN 9781285063584 and ISBN 1285063589.

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