Customer Relations Books
Browse New & Used Customer Relations Books
151.
152.
Wow! That's What I Call Service!
by Hales, Don, Williams, Derek
ISBN: 9781905823161
List Price: $19.99
OUT OF STOCK
See Availability on Amazon153.
Get-Real Selling: Your Personal Coach for Real Sales Excellence
by Hawk, Keith, Boland, Michael
ISBN: 9789077256176
OUT OF STOCK
See Availability on Amazon154.
Spark! Be More Innovative Through Co-creation
by Winsor, John
ISBN: 9781419503160
List Price: $19.95
OUT OF STOCK
See Availability on Amazon155.
Service! Some People Just Don't Get It
by Woods, Todd, Woods, Tropper
ISBN: 9781600370267
List Price: $10.95
156.
Dynamore! 5 Steps to Dynamic Customer Service and More
by Post, David R.
ISBN: 9781425936105
List Price: $10.49
157.
Customer Loyalty Guaranteed Create, Lead, and Sustain Remarkable Customer Service
by Bell, Chip R., Patterson, J...
ISBN: 9781598694680
List Price: $12.95
158.
Customer Friendly The Organizational Architecture of Service
by Ziegenfuss, James T., Jr.
ISBN: 9780761837527
List Price: $59.95
159.
Focus First on Service The Face and Voice of Your Water Utility
by AWWA Staff
ISBN: 9781583214589
List Price: $74.00
160.
Mind Capture How to Stand Out in the Age of Advertising Overload
by Rubleski, Tony
ISBN: 9781933596655
List Price: $17.95
163.
Quality Customer Service How to Win With the Customer
by Martin, William B.
ISBN: 9781560525998
List Price: $13.95
164.
Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty
by Harvey Thompson
ISBN: 9780131453562
List Price: $27.99
165.
Once a Customer Always a Customer How to Deliver Customer Service That Creates Customers for...
by Daffy, Chris
ISBN: 9781860761645
List Price: $16.95
166.
One Size Fits One Building Relationships One Customer and One Employee at a Time
by Heil, Gary, Parker, Tom, St...
ISBN: 9780471331674
List Price: $50.00
167.
Measuring Customer Satisfaction Hot Buttons and Other Measurement Issues
by Myers, James H.
ISBN: 9780877572763
List Price: $44.95
OUT OF STOCK
See Availability on Amazon168.
Real-Time Contact Center Strategies, Tactics, And Technologies For Building A Profitable Ser...
by Fluss, Donna
ISBN: 9780814472569
List Price: $27.95
169.
Customer Service over the Phone Techniques and Technology for Handling Customers over the Phone
by Coscia, Stephen
ISBN: 9781578200467
List Price: $20.95
170.
171.
Essential Guide to Knowledge Management E-Business and Crm Applications
by Tiwana, Amrit, Williams, Miles
ISBN: 9780130320001
List Price: $34.99
OUT OF STOCK
See Availability on Amazon172.
173.
Secret Service Hidden Systems That Deliver Unforgettable Customer Service
by DiJulius, John R., III, Ama...
ISBN: 9780814471715
List Price: $17.95
174.
Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccabl...
by Lent, Robin, Tour, Geneviev...
ISBN: 9780470457993
List Price: $29.95
175.
Coaching Knock Your Socks Off Service
by Anderson, Kristin, Zemke, Ron
ISBN: 9780814479353
List Price: $18.95
176.
Essential Tools for Operations Management: Tools, Models and Approaches for Managers and Con...
by Burtonshaw-Gunn, Simon, Sal...
ISBN: 9780470745922
List Price: $27.95
OUT OF STOCK
See Availability on Amazon177.
Fifty Rules to Keep a Client Happy - Fred C. Poppe - Hardcover - 1st ed
by Poppe, Fred C.
ISBN: 9780060157791
178.
Customer Relationship Management Organizational and Technological Perspectives
by Rajola, Federico
ISBN: 9783540440017
List Price: $89.95
179.
Fish! A Proven Way to Boost Morale and Improve Results
by Stephen C. Lundin, Harry Pa...
ISBN: 9780786888825
List Price: $19.99
180.
181.
Harvard Business Review on Increasing Customer Loyalty
by Harvard Business Review
ISBN: 9781422162521
182.
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mo...
by Goodman, John A.
ISBN: 9780814413333
List Price: $24.95
184.
Handbook of Services Marketing and Management
by Swartz, Teresa A., Iacobucc...
ISBN: 9780761916123
List Price: $88.95
185.
Harvard Business Review on Customer Relationship Management
by Prahalad, C. K., Ramaswamy,...
ISBN: 9781578516995
List Price: $19.95
186.
Behavioural Finance for Private Banking
by Hens, Thorsten, Bachmann, K...
ISBN: 9780470779996
List Price: $75.00
OUT OF STOCK
See Availability on Amazon187.
Collaborative Customer Relationship Management Taking Crm to the Next Level
by Kracklauer, A. H., Mills, D...
ISBN: 9783540002277
List Price: $109.00
188.
Best Practices in Customer Service
by Zemke, Ron, Woods, John A.
ISBN: 9780814470282
List Price: $39.95
189.
Slow down, Sell Faster! : Understand Your Customer's Buying Process and Maximize Your Sales
by Davis, Kevin, Gschwandtner,...
ISBN: 9780814416853
List Price: $18.95
190.
Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and M...
by Jeffrey Gitomer
ISBN: 9780131735361
List Price: $19.99
192.
Value Profit Chain Treat Employees Like Customers and Customers Like Employees
by Heskett, James L., Sasser, ...
ISBN: 9780743225694
List Price: $35.00
193.
194.
Loyalty Effect The Hidden Force Behind Growth, Profits, and Lasting Value
by Reichheld, Frederick F., Te...
ISBN: 9780875844480
List Price: $29.95
196.
Customer Experience: Future Trends and Insights
by Shaw, Colin, Dibeehi, Qaalf...
ISBN: 9780230247819
List Price: $45.00
197.
Crm 100 Success Secrets - 100 Most Asked Questions On Customer Relationship Management Softw...
by Blokdijk, Gerard
ISBN: 9780980485219
List Price: $15.95
OUT OF STOCK
See Availability on Amazon199.