James M. Kouzes is the author of 'The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations, 5th Edition', published 2012 under ISBN 9781596599857 and ISBN 1596599855.[read more]
You can find lots of answers to common customer questions in our FAQs
View a detailed breakdown of our shipping prices
Learn about our return policy
Still need help? Feel free to contact us
View college textbooks by subject
and top textbooks for college
With our dedicated customer support team, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.