1699316
9781560526032
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With the same easy-to-understand style of her first book, Telephone Skills from A-Z, Nancy Friedman, The Telephone Doctor(R), creates a handy guide for people in telemarketing.Friedman, Nancy J. is the author of 'Telemarketing Tips from A to Z How to Make Every Call a Winner!', published 2001 under ISBN 9781560526032 and ISBN 1560526033.
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