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9780471391876

Technical Support on the Web: Designing and Managing an Effective E-Support Site - Barbara Czegel - Paperback

Technical Support on the Web: Designing and Managing an Effective E-Support Site - Barbara Czegel - Paperback

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Product details

  • ISBN-13: 9780471391876
  • ISBN: 0471391875
  • Publisher: Wiley & Sons, Incorporated, John

AUTHOR

Czegel, Barbara

SUMMARY

More and more technology and non-technology based companies are moving their sales and product support sites to the Web in order to stay competitive. This book guides the reader through the process of designing and maintaining a Web-based support site.Czegel, Barbara is the author of 'Technical Support on the Web: Designing and Managing an Effective E-Support Site - Barbara Czegel - Paperback' with ISBN 9780471391876 and ISBN 0471391875.

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