3937276
9781857037944
Successful Telephone Selling: How to make sales and hit targets using the telephone
by Richard Hession
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Product details
- ISBN-13: 9781857037944
- ISBN: 1857037944
- Publication Date: 2003
- Publisher: Essentials
AUTHOR
SUMMARY
This practical handbook prepares call centre workers and anyone who uses the telephone in selling and promotion. It explains the 15 principles of selling and provides help on how to deal with problems and difficult calls.Richard Hession is the author of 'Successful Telephone Selling: How to make sales and hit targets using the telephone', published 2003 under ISBN 9781857037944 and ISBN 1857037944.
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