1499006
9780963176608
Repeat Business tells you in straightforward, plain language and colorful anecdotes how to treat people so they will keep coming back as satisfied customers. Larry has trained more than 100,000 business managers in the United States, Africa, Italy, Canada, and Great Britain, Repeat Business has been hailed as the business success book for the New Millennium Book jacket.Dennis, Larry W. is the author of 'Repeat Business 6 Steps to Superior Customer Service' with ISBN 9780963176608 and ISBN 0963176609.
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