Proven Techniques You Can Use to Communicate, Cope, and Lead in Uncertain Times : Stuff for Busy People

Stuff for Busy People: Proven Techniques You Can Use to Communicate, Cope, and Lead in Uncertain TimesPocket Reference Book (PRB). 3.5" x 8.5". Fits in a #10 business envelope.66 tips on how to communicate effectively with employees, peers, and family in times of uncertainty and upheaval.Includes the following topics: The Most Important Tool...You! - Communicating With Employees - Reporting Unpleasant News - At the Water Cooler...Talking With Colleagues - Relationships Count - Authority Figures - Stress Management; Inner Peace - Emergency Preparedness - Disappointment and Grief - When the Media Calls - Resources for Further Study.Use as a stand-alone reference tool or in conjunction with workshops.Henderson, Sylvia is the author of 'Proven Techniques You Can Use to Communicate, Cope, and Lead in Uncertain Times : Stuff for Busy People', published 2003 under ISBN 9781932197211 and ISBN 1932197214.