1369175
9781553694670
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Performance support is a rapidly growing discipline of enabling human performance on the job, rather than through off-job training or extensive reading, thus helping organizations to achieve business goals. This book summarizaes many ways of incorporating techniques of performance support which product groups can adopt, to have profound impacts on their businesses.Bezanson, William is the author of 'Performance Support Solutions Achieving Business Goals Through Enabling User Performance' with ISBN 9781553694670 and ISBN 1553694678.
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