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9780838933404
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"The refinements in approach and explanation in this new edition will help make an already valuable and innovative instrument more significant to public libraries as they approach the quantitative aspects of the vital planning process". -- Library and Information Science AnnualVan House, Nancy A. is the author of 'Output Measures for Public Libraries: A Manual on Standardized Procedures' with ISBN 9780838933404 and ISBN 0838933408.
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