1188533
9780834202658
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More than an introduction to all of the new techniques of quality monitoring, this manual also is a practical handbook and learning tool. Four groups of techniques are outlined that health care organizations will find valuable for internal quality monitoring and improvement: measuring clinical outcomes, obtaining information from patients, utilizing a team approach to examine processes of care, and developing protocols.Goldfield, Norbert is the author of 'Measuring and Managing Health Care Quality Procedures, Techniques, and Protocols' with ISBN 9780834202658 and ISBN 0834202654.
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