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9780761993056

Managing Quality A Practical Guide to Customer Satisfaction

Managing Quality A Practical Guide to Customer Satisfaction
$33.98
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  • Condition: New
  • Provider: Mediaoutdeal1234 Contact
  • Provider Rating:
    65%
  • Ships From: Springfield, VA
  • Shipping: Standard
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$33.98
$3.95 Shipping
List Price
$78.95
Discount
56% Off
You Save
$44.97
  • Condition: Like New
  • Provider: Mediaoutdeal1234 Contact
  • Provider Rating:
    65%
  • Ships From: Springfield, VA
  • Shipping: Standard
seal  

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Product details

  • ISBN-13: 9780761993056
  • ISBN: 0761993053
  • Publisher: SAGE Publications, Incorporated

AUTHOR

Murthy, D. B. N.

SUMMARY

This is a practical guide for the implementation of holistic quality management practices aimed at achieving customer satisfaction. Some knowledge of statistics and background in quality is assumed.Murthy, D. B. N. is the author of 'Managing Quality A Practical Guide to Customer Satisfaction' with ISBN 9780761993056 and ISBN 0761993053.

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