4920008
9780415365994
Outsourcing is a major international phenomenon in business today. IT represents a particu lar case for outsourcing both in benefits and in terms of potential interorganizational problems. Managing IT Outsourcing combines theory, research and practice to explore how IT outsourcing partnerships can be managed successfully. This ground-breaking book is supplemented with case studies drawn from a global network of companies involved in outsourcing, giving this book a firm grounding in real-world industrial experience. These partnerships include a range of industrial sectors such as manufacturing, telecoms, automotive and utilities. Unusually for books published on this topic, equal weight is given to both sides of the relationship, and the authors provide a unique governance model for outsourcing partnerships, exploring the risks and responsibilities involved for both partners. Accessible and cutting-edge, this book provides an in-depth yet practical perspective on an important and far-reaching challenge in IT management, ideal for students, academics and practitioners alike.Beulen, Erik is the author of 'Managing IT Outsourcing Governance in global Partnerships', published 2006 under ISBN 9780415365994 and ISBN 0415365996.
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