Managing in the Age of Change: Essential Skills to Manage Today's Diverse Workforce

Managing in the Age of Change offers insights from 26 top managers-including Ken Blanchard & Natasha Jocephalus-on the major issues confronting managers today. It will serve as a guidepost for today's manager who, if not facing change today, should be prepared for change in the future. With insights to all managers, at every stage of change, in every type of organization, these veterans of change give practical guidelines for: developing the critical skills that will help managers respond to change quickly & effectively, including how to adapt to cultural differences in the workforce, how to avoid jumping from fad to fad in an attempt to stay current, & how to handle the expected outcomes of downsizing; eliminating the "glass ceiling" & working to combat racism in the workforce; transforming resistance into energy, & recognizing intergroup competition & conflict as positive dynamic forces; putting people back in control, & creating teams that can respond promptly to client, customer, & competitive demands; haAnne H. Litwin is the author of 'Managing in the Age of Change: Essential Skills to Manage Today's Diverse Workforce' with ISBN 9780786303038 and ISBN 0786303034.