5018043
9780976417309
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This development guide provides practical advice for people wanting to improve their responses to workplace conflict by increasing their use of constructive behaviors while reducing destructive ones. It also provides help with cooling down "hot buttons" - behaviors in others that tend to trigger conflict in individuals.Capobianco, Sal is the author of 'Managing Conflict Dynamics: A Practical Approach' with ISBN 9780976417309 and ISBN 0976417308.
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