145158
9780072878530
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This comprehensive text addresses all three levels of leisure programming: direct service delivery; program planning, and program management. It focuses on issues related to customer service and benefits-such as providing leisure experiences, assessing customer needs, evaluating program impact, promoting positive customer and leader interactions, analyzing and implementing policies, and supervising staff.Edginton, Christopher R. is the author of 'Leisure Programming Service-Centered and Benefits Approach', published 2003 under ISBN 9780072878530 and ISBN 0072878533.
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