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The best-selling pocket-sized guide has been completely revised to the final ANSI/ISO/ASQ Q9001:2000 standard! Completely revised by Dennis Arter and J. P. Russell top ISO 9000 auditors and key participants in Standards authoring bodies, The ISO Lesson Guide 2000 discusses quality, its measurable characteristics, and the role of customer requirements in all quality management systems. Using the ANSI/ISO/ASQ Q9001:2000 standard as the model, each ISO clause (and its key concepts), the ISO process approach, and the Quality Management Principles are explained. Also included - a handy pull-out conspectus of ISO 9001 that lists each clause of the standard that provides requirements for a quality management system. Laminated and tri-folded for pocket-sized durability, the conspectus briefly describes each requirement using the same simple language found in the Lesson Guide. This great training and study tool was written to be an ideal handout for new and existing employees who need to understand these newly revised quality principles. Check out our comprehensive educational courses in Standards and Compliance!J. P. Russell is the author of 'Iso Lesson Guide 2000: Pocket Guide to Q9001 2000' with ISBN 9780873895064 and ISBN 0873895061.
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