Introduction to Reference Work

Basic Information Services Volume I of Introduction to Reference Work, explains the basic reference processes and sources of information in today's libraries. It is a tool for understanding and mastering basic reference forms, no matter how they're packaged. This eighth edition is virtually all new, reflecting the easy accessibility of electronic databases on the Internet. Its companion, Volume II, Reference Services and Reference Processes, introduces the sophisticated and imaginative aspects of the complete reference process. It discusses the ongoing and important changes and developments in information technologies, particularly the role of the Internet in the reference process.Katz, William A. is the author of 'Introduction to Reference Work', published 2002 under ISBN 9780071120746 and ISBN 0071120742.