888605

9781870471916

Handling Complaints Pocketbook

Handling Complaints Pocketbook

Out of Stock

The item you're looking for is currently unavailable.

Ask the provider about this item.

Most renters respond to questions in 48 hours or less.
The response will be emailed to you.
Cancel
  • ISBN-13: 9781870471916
  • ISBN: 1870471911
  • Publisher: Management Pocketbooks

AUTHOR

Boden, Angelena

SUMMARY

This book looks at why people complain and how they go about it. Developing a strategy and policy for handling complaints is then described. This is followed by details of the techniques that can be used to turn complainants into loyal customers.Boden, Angelena is the author of 'Handling Complaints Pocketbook' with ISBN 9781870471916 and ISBN 1870471911.

[read more]

Questions about purchases?

You can find lots of answers to common customer questions in our FAQs

View a detailed breakdown of our shipping prices

Learn about our return policy

Still need help? Feel free to contact us

View college textbooks by subject
and top textbooks for college

The ValoreBooks Guarantee

The ValoreBooks Guarantee

With our dedicated customer support team, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.