3831960
9780750664233
Personal Competenceis a workbook that enables the reader to focus on important self-management skills and leads the manager to work more confidently, more efficiently and more effectively. It enables you to: * Identify any areas of personal or professional development you would like to work on * Apply techniques to ensure a positive, assertive approach * Understand the nature of stress and apply techniques for stress management * Effectively manage your time * Identify the foundations for good working relationships * Use a range of skills to deal with difficult people and manage different types of conflict situations. Personal Competenceis a new edition of the Chartered Management Institute's Open Learning Programme. The series has been updated to include the latest management concepts and methodologies. It includes current management concepts, the changing legal framework in which managers operate and the impact of technology in the work environment. The scope of the workbooks has been broadened to enable more generic and stand-alone use of the materials Each workbook has a new introduction that places the subject area within the context of the managerial role and the end of each section now has a learning summary. The new final section in each workbook is entitled Toolkits for Busy Managers and include links to other workbooks in the series, links to relevant BH / CMI textbooks, further reading, website addresses, and trade journals User & mentor guides are now a downloadable resource from BH website. Titles in the series at level 4 include: Managing Information and Decision Making Satisfying Customers Resource Planning Communication Continuous improvement Recruitment & Selection The Performance Manager Developing High Performance Teams Project ManagementWilliams, Kate is the author of 'Developing Personal Potential Cmiolp' with ISBN 9780750664233 and ISBN 0750664231.
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