598861
9781401854980
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This training program presents real-life events that Fleet Managers are likely to face on the job. As they respond to these events, a mentor provides advice and encouragement. The mentor reinforces those communication skills and abilities that successful Fleet Managers possess. It is through this unique real-life interaction that a Fleet Manager can improve and develop the skills needed to realize the power of communication.Truckload Carriers Association Staff is the author of 'Daily Dispatch Challenge' with ISBN 9781401854980 and ISBN 1401854982.
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