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9780619075859

Course Ilt Frontline Leadership

Course Ilt Frontline Leadership

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Product details

  • ISBN-13: 9780619075859
  • ISBN: 0619075856
  • Publisher: Course Technology

AUTHOR

by Unknown Author

SUMMARY

This ILT Series course teaches students how to deal with difficult employees. Students learn about the characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior, and effective communication methods.Course Ilt Frontline Leadership, with ISBN 9780619075859 and ISBN 0619075856.

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