1930477
9788495787392
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"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. This book offers readers a proven strategy for achieving goals in emotionally, psychologically, or legally charged situations.Patterson, Kerry is the author of 'Conversaciones Cruciales / Crucial Conversations', published 2004 under ISBN 9788495787392 and ISBN 8495787393.
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