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23153070

9780893826871

Consumer Complaints White Paper

Consumer Complaints White Paper

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Product details

  • ISBN-13: 9780893826871
  • ISBN: 0893826871
  • Publication Date: 2000
  • Publisher: National Association of Insurance Commis

AUTHOR

Schuman, Shelly

SUMMARY

Provides an overview of the concepts, principles and procedures currently in use for the resolution of consumer complaints. The procedures in place reflect the budgetary and legal constraints within each state. Is intended as a resource guide for regulators. By identifying "best practices" for complaint resolution the paper provides state insurance departments with options for effective complaint handling.Schuman, Shelly is the author of 'Consumer Complaints White Paper', published 2000 under ISBN 9780893826871 and ISBN 0893826871.

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