524619
9781555713126
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Practical tips on how to turn receivables into cash. Worksheets and checklists to establish credit policies, track accounts, and flag when it's necessary to bring in a collection agency, attorney, or go to court. How to deal with disputes, negotiate settlements, win in small claims court, and collect on judgments. Examples of telephone collection techniques and collection letters.Scott, Gini G. is the author of 'Collection Techniques for a Small Business' with ISBN 9781555713126 and ISBN 1555713122.
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