5050736
9781599044217
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"Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for practitioners concerned with the management of information"--Provided by publisher.Al-Hakim, Latif is the author of 'Challenges of Managing Information Quality in Service Organizations' with ISBN 9781599044217 and ISBN 1599044218.
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