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Chapter 1: Introduction Chapter 2: The Morphing Marketplace: Selling in the IT World Chapter 3: Discovering Opportunities: What's the Problem? Chapter 4: Establishing Value: What's the Cost of the Problem? Chapter 5: Offering the Solution: What's the Right Answer? Chapter 6: Building in Success: Upselling Chapter 7: Blended Learning Solutions: There's Money In Mystery Chapter 8: Conclusion: Where Do We Go From Here? GlossaryBean, Ron is the author of 'Bean There, Done That Everthing I've Learned About Selling IT Training' with ISBN 9780619161910 and ISBN 0619161914.
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