2003 Consumer Action Handbook

Part I--Before You Buy: Consumer Information Sources, Cars, Education, Employment, Food & Nutrition, Health Care, Housing, Insurance, Money & Credit, Privacy, Shopping from Home, Travel, utilities, & Services & Resources for Consumers with Disabilities. Part II--After You Buy: Product Safety Recalls, How to Complain, Legal Recourse, & Sample Complaint Letter. Part III: Consumer Assistance Directory -- find the place to file your complaint or ask a question. Provides names, addresses, tele. no., fax no., e-mail, & web sites for contacts in consumer org., corp., trade assoc., & gov't. agencies at the city, county, state & Fed. level.Leonard, Barry is the author of '2003 Consumer Action Handbook' with ISBN 9780756731144 and ISBN 0756731143.