1.
Effective Organizations Looking to the Future
by Armistead, Colin, Kiely, Julia
ISBN: 9780304702626
List Price: $99.50
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Outstanding Customer Service: Implementing the Best Ideas from around the World - Colin G. A...
by Armistead, Colin G., Clark,...
ISBN: 9781556236297
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Business Process Reegineering
by Armistead, Colin G., Rowlan...
ISBN: 9780471954903
List Price: $60.95
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Operations Management in Service Industries and the Public Sector : Teacher's Manual
by Voss, Christopher, Armistea...
ISBN: 9780608202242
List Price: $33.80
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Inspired Customer Service: Strategies for Quality Customer Service
by Clutterbuck, David, Armiste...
ISBN: 9780749408268
List Price: $32.95
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9.
Services Management : New Directions and Perspectives
by Armistead, Colin G., Teare,...
ISBN: 9780304336241
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Managing Business Processes : BPR and Beyond
by Armistead, Colin, Armistead...
ISBN: 9780608212500
List Price: $116.60