Showing 1 - 15 of 15 Results
1.
Assessing Service Quality Satisfying the Expectations of Library Customers by Hernon, Peter, Altman, Ellen ISBN: 9780838934890 List Price: $40.00
3.
Managing for Results: Effective Resource Allocation for Public Libraries (Ala Editions) by Sandra S. Nelson, Ellen Alt... ISBN: 9780838934982 List Price: $62.00
4.
Service Quality in Academic Libraries by Hernon, Peter, Altman, Ellen ISBN: 9781567502107 List Price: $47.95
6.
Assessing Service Quality: Satisfying the Expectations of Library Customers, Second Edition by Hernon, Peter, Altman, Ellen ISBN: 9780838910214 List Price: $65.00
7.
Performance Measures for Public Libraries by De Prospo, Ernest R., Altma... ISBN: 9780838931493 List Price: $5.00
8.
Service Quality in Academic Libraries by Hernon, Peter, Altman, Ellen ISBN: 9781567502091 List Price: $125.00
9.
My Worst Days Diary by Altman, Suzanne, Allison, D... ISBN: 9780553097436
10.
Raising Up by Rickert, Ellen, Altman, Joa... ISBN: 9781928556060 List Price: $19.95
11.
My Worst Days Diary by Altman, Suzanne, Allison, D... ISBN: 9780553375756
12.
Assessing Service Quality : Satisfying the Expectations of Library Customers by Hernon, Peter, Altman, Elle... ISBN: 9780838913086
13.
American Travelers' Guide to Everywhere Else by Altman, Ellen ISBN: 9780912087023
14.
Local Public Library Administration by Altman, Ellen ISBN: 9780838903070 List Price: $22.50
15.
Tobacco Free Youth How to Reduce Sales to Minors in Your Community by Feighery, Ellen, Altman, Da... ISBN: 9781879552111 List Price: $22.50